Senzai Manufacturing Corporation App Terms of Service
Effective Date: January 1, 2024
Acceptance of Terms
By accessing or using the Senzai web and mobile applications ("app"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the app.
App Description
The Senzai app is a web and mobile application designed to facilitate the purchase of Senzai products. It allows users to browse products, place orders, and track orders.
User Eligibility
The app is available to individuals who are 18 years of age or older and have the legal capacity to enter into a binding contract. By using the app, you represent and warrant that you meet these criteria.
Account Creation
To use certain features of the app, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Product Information
Product information displayed on the app is based on data provided by Senzai. While we strive to ensure accuracy, we do not guarantee the complete accuracy, reliability, or currency of any product information.
Ordering and Payment
You may place orders for Senzai products through the app. All orders are subject to product availability. Payment options include cash on delivery, e-wallets, and bank transfers. You are responsible for providing accurate and complete payment information.
Order Confirmation and Delivery
Order confirmation will be provided through push notifications, SMS, or email. Senzai will make reasonable efforts to deliver orders on time, but delivery times are not guaranteed.
Returns and Refunds
Senzai may accept returns and offer refunds for damaged products reported within 24 hours of delivery, provided the product seal and label are intact. Returns due to customer error or dissatisfaction are not accepted.
User Conduct
You agree to use the app in accordance with all applicable laws and regulations. You may not use the app for any illegal or unauthorized purpose, or to harm or damage Senzai or other users.
Intellectual Property
The content on the app, including but not limited to text, images, and logos, is protected by intellectual property rights owned by Senzai or its licensors. You may not use, reproduce, distribute, or modify any content without prior written consent.
User-generated content remains the property of the respective user. By submitting user-generated content, you grant Senzai a non-exclusive, royalty-free, worldwide license to use, reproduce, distribute, and display such content for promotional purposes.
User-Generated Content
The app may allow users to submit user-generated content. Senzai reserves the right to remove any user-generated content that violates these Terms of Use or is otherwise objectionable.
Privacy
Senzai collects and uses user data in accordance with its Privacy Policy, which can be found at https://senzaimfg.com/privacy-policy.
Disclaimer of Warranties
The app and its content are provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
Senzai shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the app or its use. In no event shall Senzai's liability exceed the total amount paid by you for the products purchased through the app.
Indemnification
You agree to indemnify and hold harmless Senzai and its affiliates, officers, agents, and employees from any claims, damages, liabilities, costs, and expenses arising out of your use of the app or violation of these Terms of Use.
Dispute Resolution
Senzai will make reasonable efforts to resolve any disputes amicably. If a dispute cannot be resolved through informal means, it may be subject to arbitration or litigation.
Force Majeure
Senzai shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, such as acts of God, war, terrorism, or natural disasters.
Entire Agreement
These Terms of Use constitute the entire agreement between you and Senzai regarding the use of the app and supersede all prior or contemporaneous communications or agreements.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Termination
Senzai may terminate your account or access to the app at any time, without notice, for any reason, including but not limited to violation of these Terms of Use.
Third-Party Services
The app may utilize third-party services. Your use of such services may be subject to additional terms and conditions. Senzai is not responsible for the actions or policies of third-party service providers.
Advertising
The app may display advertisements. Senzai reserves the right to modify or discontinue advertising formats at any time.
Changes to Services
Senzai reserves the right to modify, suspend, or discontinue any aspect of the app or its services at any time without notice.
User Conduct
You agree not to engage in any activities that may interfere with the app's functionality or the rights of other users, including but not limited to hacking, data scraping, or reverse engineering.
Disclaimer of Warranties
Senzai makes no warranties or representations about the accuracy or completeness of the content on the app
Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of the Philippines. Any disputes arising under these Terms of Use shall be subject to the exclusive jurisdiction of the courts in Cebu, Philippines.
Changes to Terms
Senzai reserves the right to modify these Terms of Use at any time. Any changes will be effective upon posting on the app, and we may also notify you via push notification, SMS, or email.
Contact Us
If you have any questions about these Terms of Use, please contact Senzai at info@senzaimfg.com.
