Senzai Manufacturing Corporation Privacy Policy
Effective Date: January 1, 2024
Senzai Manufacturing Corporation ("Senzai," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, mobile app, and social media platforms.
Information We Collect
- Basic Information: Name, mobile number, email address, and location.
- Purchase History: Information about your orders, products purchased, payment details, and transaction history.
- Social Media Data: Information available publicly on your social media profiles, such as likes, comments, and interactions with our content.
- Website and App Usage Data: Information about your interactions with our website and app, such as pages visited, features used, and clicks.
How We Collect Information
- Direct Collection: When you provide information directly to us through our website, app, or social media platforms.
- Automatic Collection: Through the use of cookies, tracking technologies, and website analytics.
How We Use Your Information
- Order Processing and Fulfillment: To process and fulfill your orders, including delivery and customer support.
- Customer Service: To respond to your inquiries, resolve issues, and provide customer support.
- Marketing and Communication: To send you promotional materials, newsletters, and updates about our products and services.
- Analytics and Improvement: To analyze customer behavior, improve our products and services, and personalize your experience.
- Compliance: To comply with legal and regulatory obligations.
Sharing Your Information
We may share your personal information with the following third parties:
- Payment Processors: To process your payments securely.
- Delivery and Shipping Partners: To fulfill your orders and deliver products to you.
- Service Providers: To assist us with our business operations, such as data analysis and marketing.
We will only share your personal information with third parties as necessary to fulfill the purposes outlined in this Privacy Policy and will take reasonable steps to ensure that your personal information is protected.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
- Right to Access: You have the right to request information about the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
To exercise your rights, please contact us at info@senzaimfg.com.
Data Breaches
In the event of a data breach, we will take reasonable steps to investigate the incident and notify affected individuals as required by applicable law. We may implement security measures such as two-factor authentication to enhance account security.
Children's Privacy
Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Data Controller and Data Processor
Senzai Manufacturing Corporation is the data controller responsible for the processing of your personal information. Codechime Software Solutions acts as a data processor on our behalf, handling the processing of personal information according to our instructions.
Data Minimization
We collect and process only the personal data that is necessary for the specified purposes. We implement measures to minimize the collection and retention of personal data.
Accountability and Responsibility
Senzai has internal policies and procedures in place to oversee the processing of personal data and ensure compliance with this privacy policy.
Data Subject Complaints
If you have a complaint about how we handle your personal data, you can contact us at info@senzaimfg.com. We will investigate and respond to your complaint promptly.
Retention Schedule
We have implemented data retention policies to determine appropriate retention periods for different categories of personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or on our app. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Senzai Manufacturing Corporation
Email: info@senzaimfg.com
Mobile: 09151621321